1. About this policy
This Privacy Policy describes how Ready Co, a DBA of Harrison Building Co LLC ("Ready Co," "we," "us," or "our"), collects, uses, and protects information you provide to us through our website at itsreadyco.com and through our services. By using our website or requesting a quote, you agree to this Privacy Policy.
2. Information we collect
We collect the following types of information:
Information you provide
- Contact information: Your name, phone number, and email address, provided when you submit a quote request through our lead capture form.
- Property information: The address of the property, current condition, occupancy status, target completion date, and other details you share about the make-ready project.
- Scope of work details: Selections you make about services, finishes, quantities, and any photos or notes you upload.
- Communication content: Any messages you send us via SMS, email, or the website contact form.
Information collected automatically
- Technical information: IP address, browser type, device type, operating system, and pages viewed on our website.
- Cookies and analytics: We use cookies and standard analytics tools to understand how visitors use our site and to improve the user experience.
3. How we use your information
We use the information we collect to:
- Prepare and deliver quotes and estimates for the services you request
- Communicate with you about your quote request, project scheduling, and project updates
- Send SMS and email messages you have consented to receive
- Follow up on incomplete quote requests
- Deliver make-ready services if you become a customer
- Send occasional marketing or promotional messages (only if you have separately consented)
- Improve our services, website, and customer experience
- Comply with legal obligations and enforce our Terms & Conditions
4. SMS communications
Your SMS consent will never be shared with third parties for their own marketing purposes. The only parties who may receive information related to your SMS consent are our SMS service providers and mobile carriers, who process message delivery on our behalf and are contractually bound to protect your information.
When you submit our lead capture form, you have the option to affirmatively opt in to receive SMS messages from Ready Co. There are two separate consent categories:
- Transactional SMS: Messages related to your quote request, project scheduling, project updates, and customer service.
- Marketing SMS: Occasional promotional messages, special offers, and re-engagement messages.
Both consent boxes are unchecked by default. You may opt in to one, both, or neither. Consent to SMS is never a condition of purchasing our services or receiving a quote.
Message frequency varies. Message and data rates may apply. You may opt out of SMS at any time by replying STOP to any message. You may request help by replying HELP.
5. Sharing your information
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers: We share information with vendors that help us operate our business, such as our CRM (GoHighLevel), project management platform (JobTread), accounting software (QuickBooks), email/SMS delivery providers, hosting providers, and analytics services. These providers are contractually required to protect your information and use it only for the services they provide to us.
- Business partners: If we send you to a partner general contractor for service delivery, we will share the information necessary to complete your project.
- Legal obligations: We may disclose information when required by law, court order, or subpoena, or to protect the rights, property, or safety of Ready Co, our customers, or others.
- Business transfers: If Ready Co is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data security
We use commercially reasonable technical and organizational measures to protect your information, including secure hosting, encryption in transit (HTTPS), and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request that we delete your information, we will do so unless we are required by law to retain it.
8. Your rights and choices
- Access and correction: You may request access to the personal information we hold about you, and request corrections.
- Deletion: You may request that we delete your personal information, subject to legal retention requirements.
- SMS opt-out: Reply STOP to any SMS message to unsubscribe. You may re-subscribe at any time by resubmitting our form.
- Email opt-out: Follow the unsubscribe link in any marketing email.
- Do Not Track: Our website does not currently respond to Do Not Track browser signals.
To exercise any of these rights, contact us using the information below.
9. Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
10. Third-party links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Effective date" at the top and, if changes are material, provide notice on our website or via email or SMS. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
12. Contact us